Service Alert - Resolved
Infinite Campus Outage-intermittent performance
11.21.25 4:16 pm

OUTAGE ALERT: Intermittent Outages Reported for Some Districts
OUTAGE ALERT: Intermittent Outages Reported for Some Districts


From Infinite Campus:
OUTAGE ALERT: Intermittent Outages Reported for Some Districts


Infinite Campus is experiencing outages affecting multiple districts. If you can login, performance issues still exist and it is recommended to wait until Infinite Campus determines the issue has been resolved.

We will monitor the situation and submit status updates as we receive more information.

Status/Service/Location
Information Notice
Windows Updates
11.29.25 4:00 pm

Staff Desktops will receive updates on 26 November 2025 at 4:00pm.

School Labs will receive updates on 29 November 2025 at 4:00pm.

Staff Desktops
26-Nov-25

Lab Computers
29-Nov-25

Information Notice
WEB HELP DESK - New Online Portal
11.06.25 2:43 pm

Washoe County School District IT Help-desk has launched a new web based ticketing system.

Please visit the following link to enter service tickets online;

https://webhelpdesk.washoeschools.net/

For more information please call our help-desk at (775) 789-3456.