Service Alert
WCSD Accounts - Change on next login
11.06.25 2:30 pm

The IT Security Team is responding to a breach notification from a cyber threat intelligence partner agency. We have identified many WCSD accounts that have potentially had their credentials leaked through third-party breached. 

There is no evidence of an active attack against WCSD systems or accounts. As a precaution, these accounts will be configured to change their passwords upon next login. 


If you have any trouble resetting your password, please notify the IT Help Desk at 775-789-3456 or submit a ticket through Web Help Desk at https://webhelpdesk.washoeschools.net.

Status/Service/Location
Information Notice
IT MAINTENANCE WEEKEND
09.24.25 8:32 am

IT MAINTENANCE WEEKEND BEGINS FRIDAY 6:00PM TO MONDAY 5:00AM
Internet, BusinessPLUS, Infinite Campus, VPN and Email may be unavailable.

July 25, 2025 / Start at 6:00 P.M.
July 28, 2025 / Ends at 5:00 A.M.

Information Notice
Windows Updates
11.01.25 04:00 pm

Staff Desktops will receive updates on 29 October 2025 at 4:00pm.

School Labs will receive updates on 01 November 2025 at 4:00pm.

Staff Desktops
29-Oct-25

Lab Computers
01-Nov-25

Information Notice
WEB HELP DESK - New Online Portal
11.06.25 2:43 pm

Washoe County School District IT Help-desk has launched a new web based ticketing system.

Please visit the following link to enter service tickets online;

https://webhelpdesk.washoeschools.net/

For more information please call our help-desk at (775) 789-3456.