Service Alert - Resolved
Microsoft Password Reset Outage - RESOLVED
04.29.25 1:48 pm

Users should be able to reset passwords as normal.

If you need any assistance or have any issues or questions, please call our helpdesk at 775-789-3456. 

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Microsoft Password Reset Outage;
 MYSTAFF is currently experiencing intermittent issues when users attempt to reset their passwords. We are actively working to resolve these problems as quickly as possible.

We appreciate your patience and understanding during this time. Please refrain from attempting password resets until further notice. We will keep you updated and notify you once resolved.

Status/Service/Location
service is up Up
MYSTAFF
District Wide

Information Notice
WEB HELP DESK - New Online Portal
02.22.24 3:54 pm

Washoe County School District IT Help-desk has launched a new web based ticketing system.

Please visit the following link to enter service tickets online;

https://webhelpdesk.washoeschools.net/

For more information please call our help-desk at (775) 789-3456.



Information Notice
Windows Updates
04.23.25 12:17 pm

Staff Desktops will receive updates on 30 April 2025 at 4:00pm.

School Labs will receive updates on 03 May 2025 at 4:00pm.

Staff Desktops
30-Apr-25

Lab Computers
03-May-25